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Installing Trackster on Windows 7

This page describes the recommended way to install Trackster 2 and/or Trackster 3 on a computer running Windows 7
(Click here if you are running Windows Vista)

To run the procedure below, you must have Administrative rights to the computer.

Contents

  1. Login
  2. Disable User Account Control
  3. Set Compatibility and User Permissions
  4. Install Trackster as Administrator
  5. Reenable User Account Control
  6. Done
  7. More Problems?

Procedure

  1. Login to the computer as an administrator
  2. Disable User Account Control (UAC)

    Open the Control Panel

    Click "User Accounts and Family Safety"

    Click "User Accounts"

    Click "Change User Account Control settings"

    Choose the "Never notify" option, then click OK

    Reboot your computer

    After the computer restarts, login to the computer as an administrator

  3. Set XP Compatibility and User Permissions

    Open the directory or CD that contains the Trackster installer file (Setup.exe).

    Right-click on the Setup.exe file, then select "Properties"

    Click the "Compatibility" tab, then select "Run this program in compatibility mode for: Windows XP

    Click the "Security" tab, then click the "Edit..." button

    Click the "Add..." button

    In the text box, type "Users" (without quotes)

    Click the "Check Names" button. After you click the Check Names button, the text you previously entered (Users) will change to [ComputerName]\Users. Click the OK button.

    In the "Permissions fo Users" area, select "Full Control", then click OK.

  4. Run Setup.exe as Administrator

    Right-click the "Setup.exe" file, then select "Run as administrator". If you don't have the "Run as administrator" option, Right-click and select properties. Click the advanced button (General Tab) and check the "Run as administrator" checkbox.

    The Trackster installer will be begin. Follow the onscreen instructions

  5. Reenable User Account Control (UAC)

    Refer to step 2

  6. Done

Still having Trackster 2 problems?

If the above install procedure was not successful and or you are having problems with Trackster 2 features (i.e. Reports), try one or more of the following procedures:
  1. Register CRVIEWER.DLL as an Administrator

    1. Click the Start button
    2. Go to "All Programs > Accessories"
    3. Right-click "Command Prompt", then select "Run as administrator"
    4. A black window will open. At the blinking cursor, type "regsvr32 crviewer.dll" (without quotes), then hit the "Enter" key on your keyboard
    5. A message should pop up telling you if the registration was successful or failed
    6. If the message (noted in step 5) was successful, try to create a Trackster 2 report
    7. Done
  2. Give "Full Rights" to the ODBC Registry

    1. Open the Registry (Start > Run > Regedit)
    2. Navigate to HKEY_LOCAL_MACHINE\SOFTWARE\ODBC\ODBC.INI
    3. Right-click on the "ODBC.INI" directory, then select "Permissions..."
    4. At this point you'll need to give "Full Control" to the user or group that will be using Trackster 2 (this step may need the involvement of the IT dept)
    5. Done
  3. Reinstall Trackster 2 under the user account that is having problems

    1. Login to the computer as the user that is having problems with Trackster 2
    2. Install Trackster 2 by running Setup.exe as normal. Note: There is no need to uninstall Trackster 2 if it already exists
    3. Done

Still having Trackster 3 problems?

If the above install procedure was not successful and or you are having problems with Trackster 3, try one or more of the following procedures:
  1. DBWrapper Errors Occur

    The most common error after or during Trackster 3 installation is a "dbWrapper" error. The most common solution to this problem is manually setting permissions for the Trackster 3 database (trackster.mdb). To learn how to configure "Full control" for the trackster.mdb database, follow the instructions described in this video - Configuring Trackster 3 Database Permissions.
  2. Could not load file or assembly 'System.EnterpriseServices.Wrapper.dll'

    If you are receiving an error that states:

    System.IO.FileNotFoundException: Could not load file or assembly 'System.EnterpriseServices.Wrapper.dll'

    you will need to reinstall the Microsoft .NET Framework 2 component.
    Since the .NET Framework is a Microsoft component, it is best to follow the Microsoft instructions found on this web page - How to manually remove and then reinstall the .NET Framework 2.0

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